TWO identical products (Superior Drummer 2.4) how many upgrades/authorizations?

[mike mont]

hi, got many computers, bought two superior drummers 2.4, registered both, product manager shows one v2.4 and one v3… both downloaded, however i did not download second, just registered

did i just wasted one purchase?

question is: what happens if bought and registered THE SAME PRODUCT and registered ON THE SAME ACCOUNT?

how many authorizations?
and how to operate/manage all these?

tnx all

rock will never die

Topic

[John]

Hi,

a product (serial) can only be registered once, regardless whether it’s the same account or if you try registering a serial to two accounts.
A product can be Authorised to 2 different computers simultaneously.
I see that you have 2 different Superior 2 Regular serial numbers registered to your account (one in 2015 and one today), plus a Superior Drummer 3 upgrade.
The serial registered today is not Authorised.

If you need to make some kind of reclamation on the serial not Authorised, please contact Toontrack directly by going to:
https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
and click ‘Contact Support’.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[mike mont]

Hi, John!

in order to use both superior drummer, updated (and being able to update both with no issues and hassle)

what exactly i should do?

sorry, not sure ..open another account?

for now i have two SD on the same account, i think.. ..do i have another account? not sure now, please help

another question:
sdx packs, would they work on both? (installed on different computers)

tnx!

rock will never die

[John]

You can use 1 copy of Superior Drummer 2 Authorised on 2 computers, as well as your copy of the Superior Drummer 3 upgrade.
These can coexist on the same computers.
Your extra Superior 2 license doesn’t really do you any good in your case, because you cannot Authorise your SDX:s and EZX:s to more than two computers.
AFAICT, you only have one account.
SDX:s and EZX:s released after the release of Superior Drummer 3 will not work with Superior 2.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[mike mont]

@John said:
You can use 1 copy of Superior Drummer 2 Authorised on 2 computers, as well as your copy of the Superior Drummer 3 upgrade.
These can coexist on the same computers.
Your extra Superior 2 license doesn’t really do you any good in your case, because you cannot Authorise your SDX:s and EZX:s to more than two computers.
AFAICT, you only have one account.
SDX:s and EZX:s released after the release of Superior Drummer 3 will not work with Superior 2.

BR,
John  

Thank you, John!

I will authorize second copy of SDv2, I got email from tech support explaining how to get to serial numbers, I do have more than two comps in fact >:)
(two towers and three laptops, for now)

question:
once v2 upgraded, can it be still used as v2 (on macG5 SnowLeopard)?

tnx, Mike

ps
I’m buying more products from you, guys :), learning now how to use it and how to operate web/download manager

rock will never die

[John]

@mike mont said:

question:
once v2 upgraded, can it be still used as v2 (on macG5 SnowLeopard)?

Yes

John Rammelt - Toontrack
Technical Advisor

[mike mont]

@John said:

@mike mont said:

question:
once v2 upgraded, can it be still used as v2 (on macG5 SnowLeopard)?

Yes  

THANK YOU, JOHN!

rock will never die

[Author]

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