Would like to see you add the option to trial your products, it’s all good taking a look at your product videos but nothing compares to getting hands on, I have tried a few products from various companies in the past that unfortunately did not work out for my workflow of fail to run correctly on my system. You also have a very limited and constrained refund policy compared to other companies. So there is no way to give your products a real test before purchasing.
Would like to see you add the option to trial your products, it’s all good taking a look at your product videos but nothing compares to getting hands on, I have tried a few products from various companies in the past that unfortunately did not work out for my workflow of fail to run correctly on my system. You also have a very limited and constrained refund policy compared to other companies. So there is no way to give your products a real test before purchasing.
Thanks for the feedback! We will forward this to our marketing department.
I am genuinely interested in grabbing EZ Drummer 3, but I would never make a purchase blind. especially with a policy that doesn’t allow refunds if you download the software, Im sure you might have a good amount of potential buyers that feel the same. I find a good amount of companies are much more flexible these days with 14 day no questions asked refund policies.
I am signed up for your emails, so if you add a trial option or adjust your refund policy please send out some marketing about it.
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