Toontrack Product Manager won’t ,log in

[fransisigos]

Hi, I get a login error when I try to...

Hi,

I get a login error when I try to log in to the product manager, see attached screenshot.

Clearly my password/username is correct  because I am able to log in to these forums to make a post.

It was working yesterday, and I have also tried reinstalling the software.

Any help would be great

Cheers

Operating system: Windows 10

Hi,

I get a login error when I try to log in to the product manager, see attached screenshot.

Clearly my password/username is correct  because I am able to log in to these forums to make a post.

It was working yesterday, and I have also tried reinstalling the software.

Any help would be great

Cheers

Operating system: Windows 10

BEST ANSWER

Hi guys,

Could you please try again now and let us know if it works for you?

Daniel Dermes - Web Development Manager
Toontrack

Hi guys,

Could you please try again now and let us know if it works for you?

Daniel Dermes - Web Development Manager
Toontrack

BEST ANSWER

Hi guys,

Could you please try again now and let us know if it works for you?

Daniel Dermes - Web Development Manager
Toontrack

Hi guys,

Could you please try again now and let us know if it works for you?

Daniel Dermes - Web Development Manager
Toontrack

Topic

[Giulio Piane]

Hi same here, it says that my email it’s incorrect, specifically it doesn’t exist. Now i’ve logged in but there are no products registered. Big issue.

Operating system: Windows 11

[Giulio Piane]

I’ve created a new account, with the same email. This situation it’s pretty frustrating

Operating system: Windows 11

[dothedog]

Hi, I found this thread looking for a solution and I found that certain characters (I’m not sure which ones) in the password prevent it from working. I changed my password to one with fewer symbols and it worked.

[Dean Hargreaves]

NOV 25th 2024

On a Mac Running Sequoia

I can’t log on to project manager, this is the error message.

Sorry, your product list could not be fetched.

Unknown server reply. If restarting the application does not help, please contact support.

Any ideas as to how I can make this go away?

thanks in advance.

Operating system: macOS Sequoia (15)

[Author]

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