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Toontrack Product Manager won’t ,log in

Product Manager
Viewing 15 replies - 1 through 15 (of 17 total)
  • bridger
    Participant

    Same issue for me. Up to this time I have remained logged in to Product Manager. Now I am logged out and it won’t accept my login credentials.

    Edit; I just tried opening PM again and it opened this time without logging in.


    Operating system: Windows 10
    • This post was modified 3 years, 6 months ago by bridger.
    Daniel Dermes
    Keymaster

    Hey,

    Sorry for the inconvenience, the login issues in the Product manager is now solved.

    Daniel Dermes - Web Development Manager
    Toontrack

    fransisigos
    Participant

    Hi,

    I still can’t log in

    Cheers


    Operating system: Windows 10
    Vincenz Cavallaro
    Participant

    Hi,

    I still can’t log in

    Cheers

    Operating system: Windows 10

    Same here…


    Operating system: Windows 10
    Daniel Dermes
    Keymaster
    BEST ANSWER

    Hi guys,

    Could you please try again now and let us know if it works for you?

    Daniel Dermes - Web Development Manager
    Toontrack

    1

    Thanked by: fransisigos
    fransisigos
    Participant

    Working now for me! Thanks!


    Operating system: Windows 10
    Doug Ashdown
    Participant

    April 18 2022 Product manager won’t open or accept my correct password . I have uninstalled and reinstalled and still no joy

    I had to update through Toontrack web site. What is happening? dougashdown@dougashdown.com


    Operating system: Windows 10

    Product Manager won‘t accept password. Cannot log on.


    Operating system: macOS Monterey (12)
    Ben McKnight
    Participant

    I can’t log in to toontrack updater.


    Operating system: macOS Monterey (12)
    Justus Dixon
    Participant

    Hello,

     

    Having the same issue here. Installed the product manager and tried logging in and it wouldn’t let me in. Tried making a new password and that didn’t work either.


    Operating system: macOS Catalina (10.15)
    John
    Moderator

    Hi Justus,

    I am logging out and in again here in the PM with no problems while on a train ride. I have alerted the webmaster but triple check that you are entering your credentials correctly.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Steve T
    Participant

    Hello,

    I encountered the same issue. It seems like a long going issue with toontrack.

    I can login on the web but not on the Product Manager.


    Operating system: Windows 11
    rixa
    Moderator

    Hello,

    I encountered the same issue. It seems like a long going issue with toontrack.

    I can login on the web but not on the Product Manager.

    Operating system: Windows 11

    Our support team has replied to your email regarding this.

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    dario.arco
    Participant

    STILL NO FIX!!!!

    Unfortunately, I am facing the very same issue.

    Changing passwords, reinstalling – none has worked.

    This is a huge problem – I cannot see how this is not a top priority issue,

    as people simply cannot use the products that they payed good money for!


    Operating system: macOS Sonoma (14)
    Steve T
    Participant

    For sanity check: your local product manager has the correct username or email, right? (It seems to remember the username. So, sometimes a typo can go unnoticed.)

Viewing 15 replies - 1 through 15 (of 17 total)

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