Toontrack Please Re-Think Your Pricing Structure

[anonymous_3]

Dear Toontrack,

As a long time user of your wonderful products, I wanted to voice my opinion regarding your new pricing structure.

I understand completely that a lot goes into making the EZ Mix packs and the SD2 Producer Presets, but the cost is getting too high.

The EZ Mix packs come with 50 presets @ 49 bucks and the SD2 Producer Presets come with 5 presets @ 15 bucks. Please try to find some middle ground from the old pricing structure and the new.

So, for example… If you buy 4 of the EZ Mix packs, you’ve exceeded the cost of the EZ Mix 2 program by almost 20 bucks. I would like to continue supporting your company by buying your fantastic products, but it just isn’t making economical sense for me anymore.

And while we’re at it… I know that you’re trying to get new customers, give your existing customers a deal, etc… but I find it kind of insulting to pay full price for say, The Roots SDX – Sticks @ 179 bucks, only to get an email at a later date stating that it is now on sale for 99 bucks.

I understand this type of marketing is needed but how about giving something back to the loyal customers who already purchased these (and for the most part) almost all of your products.

And I know I can get the Toontrack products at a lesser cost by going through some of your dealers but sometimes trying to save some cash just leads to aggravation (E.g. Incompetent salespeople, lost orders, wrong serial codes, corrupt disks, etc…).

I’m not trying to come off like some kind of asshole. I just had to get my thoughts regarding this matter out into the open.

All that being said… I just purchased the Neil Dorfsman EZ Mix pack and it’s outstanding!

Thank you for listening!

Your Fan,
~Iz

My Toontrack Gear:

EZdrummer, EZdrummer EZX’s (Americana, Cocktail, Claustrophobic, Drumkit From Hell, Electronic, Funkmasters, Latin Percussion, Metalheads, Metal Machine, Nashville, Number 1 Hits, Pop!, The Classic, Twisted Kit, Vintage Rock), EZmix 2, EZmix Packs (Alternate Rock, Chuck Ainlay, Core Expansion, Electronic, Mark Needham, Mastering, Metal, Modern Pop/Rock, Neil Dorfsman, Randy Staub, Rock, Songwriters Tools), EZplayer pro, MIDI Packs (Library of the Extreme – Blasts & Fills, Library of the Extreme – Death & Thrash, Monster MIDI Pack, Monster MIDI Pack 2 – Odd Meters, Monster MIDI Pack 3 – Fills, Monster MIDI Pack 4 – Fills Odd Meters, Rock Songs, Songwriters Drumpack, Songwriters Drumpack 2, Songwriters Drumpack 3, Songwriters Fillpack), Toontrack Solo, Superior Drummer 2.0, Superior Drummer 2.0 SDX’s (Custom & Vintage, Music City USA, New York Studios Vol.2, Platinum Samples – Evil Drums, Roots – Sticks, The Metal Foundry), S2.0 Producer Presets (Custom & Vintage Presets – Chris Pitman, Custom & Vintage Presets – Miles McPherson, Metal Foundry Presets – Andy Sneap, Music City Presets – Allen Morgan, Music City Presets – Mitch Allan, Music City Presets – Miles McPherson, N.Y. Vol.2 Presets – Charles Feelgood, N.Y. Vol.2 Presets – Chris Pitman, N.Y. Vol.2 Presets – Neil Dorfsman, S2.0 Presets – Allen Morgan, S2.0 Presets – Allen Morgan II, S2.0 Presets – Bulb, S2.0 Presets – Charles Feelgood, S2.0 Presets – Steven Slate)

Topic

[anonymous_3]

Not one reply from ToonTrack…

That’s rather insulting!

I guess I’ll be thinking twice about any future purchases!

Thanks!

~Iz

[Nathan]

Is there any TT product. you don’t own, Iz?

Could you resist buying any further library packs without a spell in rehab?

>

SD2.3, NYII, C&V, MC, MF, ED, Latin Perc, Twisted, Pop, N1H, Electronic, Classic, Funkmasters, Rock Solid, Blues, Indie-Folk.

[John]

Hi Iz,

I think it’s simply a matter of this being Request & Feedback and Toontrack seldom replies to requests in general, unless some information in them is wrong or there clearly is some misconception.
It’s not like anyone could say that what you wish for is “wrong”, everyone’s entitled to requests.
All requests are read, however.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Allstars]

I’m thinking Toontrack does this so that you will buy there product from someone else… By using other retailers the name and line is more visible…. which attracts more sales…. I could be wrong, VERY WRONG, seeing how I’m not part of Toontrack .. BUT with just a few mouse clicks I can buy software at a fraction of the price.

Just google what you seek my friend — it is out there and price reasonable

Now don’t get me wrong lowering prices is cool with me… I just thought the same thing until I found stuff at a much lower price and being that you still have to download from their site they (toontrack ) must be aware…. Or again I could be wrong… VERY WRONG..
Peace

[Author]

Replies