I’ve changed my laptop a couple of times this month (one got stolen, then I borrowed one, now I have a new one) and now I’m getting “Authorization of Superior Drummer 3 failed″ and “Authorization of EZbass failed″. I have an empty slot for both products. I have an urgent deadline and I cannot wait 3-5 business days for support to look at this. Is there a way for someone at Toontrack to look at this urgently? My account is lewis@lj.io and the ticket is #(139922).
Thanks in advance!
I’ve changed my laptop a couple of times this month (one got stolen, then I borrowed one, now I have a new one) and now I’m getting “Authorization of Superior Drummer 3 failed″ and “Authorization of EZbass failed″. I have an empty slot for both products. I have an urgent deadline and I cannot wait 3-5 business days for support to look at this. Is there a way for someone at Toontrack to look at this urgently? My account is lewis@lj.io and the ticket is #(139922).
Thanks in advance!
Hello I’m Korean I’m trying to buy a new laptop and authorize it and I have the same phenomenon as everyone else in ezkeys2 Can you solve it?
I’ve removed your inactive authorizations. You should be good now.
Scott Sibley - Toontrack
Technical Advisor
Hello,
I am having the same issue with EZDrummer 3. I’ve had to return a new Laptop three times and now that I finally have a unit that I want to keep I can’t authorize EZDrummer on it. Would be great if you could remove the inactive authorizations for me.
Hello,
I am having the same issue with EZDrummer 3. I’ve had to return a new Laptop three times and now that I finally have a unit that I want to keep I can’t authorize EZDrummer on it. Would be great if you could remove the inactive authorizations for me.
Operating system: macOS Sequoia (15)
You should be all set.
Scott Sibley - Toontrack
Technical Advisor
1
Thanked by: LennardHPlease log in to read and reply to this topic.
No products in the cart.
Get all the latest on new releases,
updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.