The limit of standard use is reached

[lewisjenkins]

I’ve changed my laptop a couple of times this month...

I’ve changed my laptop a couple of times this month (one got stolen, then I borrowed one, now I have a new one) and now I’m getting “Authorization of Superior Drummer 3 failed″ and “Authorization of EZbass failed″. I have an empty slot for both products. I have an urgent deadline and I cannot wait 3-5 business days for support to look at this. Is there a way for someone at Toontrack to look at this urgently? My account is lewis@lj.io and the ticket is #(139922).

Thanks in advance!

Operating system: macOS Monterey (12)

I’ve changed my laptop a couple of times this month (one got stolen, then I borrowed one, now I have a new one) and now I’m getting “Authorization of Superior Drummer 3 failed″ and “Authorization of EZbass failed″. I have an empty slot for both products. I have an urgent deadline and I cannot wait 3-5 business days for support to look at this. Is there a way for someone at Toontrack to look at this urgently? My account is lewis@lj.io and the ticket is #(139922).

Thanks in advance!

Operating system: macOS Monterey (12)

Topic

[Scott]

Yong Seung wrote:

Hello I’m Korean I’m trying to buy a new laptop and authorize it and I have the same phenomenon as everyone else in ezkeys2 Can you solve it?

I’ve removed your inactive authorizations. You should be good now.

Scott Sibley - Toontrack
Technical Advisor

[LennardH]

Hello,

I am having the same issue with EZDrummer 3. I’ve had to return a new Laptop three times and now that I finally have a unit that I want to keep I can’t authorize EZDrummer on it. Would be great if you could remove the inactive authorizations for me.

Operating system: macOS Sequoia (15)

[Scott]

LennardH wrote:

Hello,

I am having the same issue with EZDrummer 3. I’ve had to return a new Laptop three times and now that I finally have a unit that I want to keep I can’t authorize EZDrummer on it. Would be great if you could remove the inactive authorizations for me.

Operating system: macOS Sequoia (15)

You should be all set.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: LennardH

[zack_y]

Hi, Please reset all authorizations in my account please. Thank you!

Operating system: macOS Sequoia (15)

• This post was modified 3 months, 2 weeks ago by zack_y.

[Scott]

zack_y wrote:

Hi, Please reset all authorizations in my account please. Thank you!

Operating system: macOS Sequoia (15)

• This post was modified 3 months, 2 weeks ago by zack_y.

All inactive authorizations removed. You should be all set.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: zack_y

[csweeney171]

Hey, I’ve had to wipe my laptop and I can’t authorize my EZDrummer. Can someone Please help with removing my inactive authorizations?

[John]

Hi,

I can see HQ cleared your inactive Auths, so you’re good to go.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: csweeney171

[Hodie Holton]

Same thing is happening to me, no one is getting back to my emails to support. If you could remove the inactives I sure would appreciate it.

Operating system: Windows 11

TD17 into SD3 / MOTU 8 PRE into Cubase 12

[Marco Zondag]

I also changed laptops several times. Today I installeer all products on my new laptop and only superior drummer fails to authorize. I have deleted all authorizations. Could you please solve the problem? My account is m.zondag@kpnmail.nl

Operating system: macOS Sequoia (15)

[Scott]

Marco Zondag wrote:

I also changed laptops several times. Today I installeer all products on my new laptop and only superior drummer fails to authorize. I have deleted all authorizations. Could you please solve the problem? My account is m.zondag@kpnmail.nl

Operating system: macOS Sequoia (15)

I’ve removed all inactive authorizations. You should be all set.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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