The limit of standard use is reached

[lewisjenkins]

I’ve changed my laptop a couple of times this month (one got stolen, then I borrowed one, now I have a new one) and now I’m getting “Authorization of Superior Drummer 3 failed″ and “Authorization of EZbass failed″. I have an empty slot for both products. I have an urgent deadline and I cannot wait 3-5 business days for support to look at this. Is there a way for someone at Toontrack to look at this urgently? My account is lewis@lj.io and the ticket is #(139922).

Thanks in advance!

Operating system: macOS Monterey (12)

Topic

[Scott]

I’ve removed all inactive authorizations. You should be all set now.

Scott Sibley - Toontrack
Technical Advisor

[lewisjenkins]

Thank you 🙂

[Francois Archambault]

I changed 4 computers this month and I have the same problem… help on this issue would be appreciate

[John]

Hi Francois,

you should have a free slot for all your products now.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: Francois Archambault

[Zach Smith]

Can you please remove all of my inactive authorizations? I’m having the same issue and need to work on this project soon. Thank you!

[Hanz Stoffers]

I Have two free slots, but cannot authorize my laptop in wich i switched a ssd.

Please give these slots free so that i can use my EZ Drummers again

user:hanz@xs4all.nl

thanks!

[Juan Rodriguez]

Hi

 

I have empty slots but I cannot authorize my products on my new computer. Could you fix it?

Thnaks

j

[Scott]

Juan Rodriguez wrote:

Hi

 

I have empty slots but I cannot authorize my products on my new computer. Could you fix it?

Thnaks

j

I’ve removed all inactive authorizations for your products. Please use the Toontrack Product Manager to authorize your new computer.

Scott Sibley - Toontrack
Technical Advisor

[abelmelveny]

I recently purchased “The Classic” EZX, but cannot authorize the product on my second PC. In the product manager, I’m seeing that I have an open authorization slot, but still receive the error for too many authorizations when attempting to install on my second PC. I’m hoping this related error can be resolved in the same way that previous entries in this thread have been solved.

 

 

Operating system: Windows 11

[Juan Rodriguez]

Thnak you Scott

 

I could authorize all the products except Indie Folk EZX.

Could you fix it?

 

Thanks!

juan

[Scott]

Juan Rodriguez wrote:

Thnak you Scott

 

I could authorize all the products except Indie Folk EZX.

Could you fix it?

 

Thanks!

juan

It looks like you have an open authorization slot so I’m not sure why you can’t authorize. Are you getting an error message?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

abelmelveny wrote:

I recently purchased “The Classic” EZX, but cannot authorize the product on my second PC. In the product manager, I’m seeing that I have an open authorization slot, but still receive the error for too many authorizations when attempting to install on my second PC. I’m hoping this related error can be resolved in the same way that previous entries in this thread have been solved.

 

 

Operating system: Windows 11

I don’t see a reason why you couldn’t authorize a second computer. I’ll reach out to Toontrack Support directly and get back to you asap.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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