Terrible design for the “My products” section of My Account.

[Dale]

I would like quick access to the products I own...

I would like quick access to the products I own in the “My products” section of My Account. Having to select the show all button to see if I have any updates to download is silly. I would hope the web team will change this to let the user have instant access to see what they own, also any items you don’t own SHOULD NOT show up in the my products page. I get it… you want to sell more products, but why are items I don’t own showing up in the My Products section? As of now I miss the old website user portal.

I would like quick access to the products I own in the “My products” section of My Account. Having to select the show all button to see if I have any updates to download is silly. I would hope the web team will change this to let the user have instant access to see what they own, also any items you don’t own SHOULD NOT show up in the my products page. I get it… you want to sell more products, but why are items I don’t own showing up in the My Products section? As of now I miss the old website user portal.

Topic

[Laura Thomson]

Hi,
Christian, it’s strange that your Pop/Rock EZX suddenly shows up as not authorized. My Pop/Rock did exactly the same thing. After I re-downloaded and typed in my computer ID, it claims that it’s authorized, but after the name of the authorized computer, instead of showing the authorization code, there’s a button saying “Download Authorization Code”. I click that, it downloads, and my computer says it doesn’t know how to open ttauth files.

In my case, the Pop/Rock EZX does NOT show up in EZ drummer 2 at all, either in the stand-alone version or when opened in my DAW. All of my other (many) EZX’s, MIDI packs, etc. updated properly and do show up. So I can’t use that EZX.

Toontrack, could you please get my Pop/Rock EZX to work? The product is registered.

Thank you very much!

[Jason Hood]

In my user area under producer presets, the C&V Pittman 2, and NY 2 Allen images are incorrect. Just thought I’d let you know.
Also, is the whole site a work in progress. Can’t see where I can edit forum signatures etc.

[Mike.McCann]

Hello to everyone on this 2014 string.

I am messaging you from 7 years in the future to tell you that the mode/method/process of Toontrack’s product delivery and installation is still not corrected and your efforts at posting your concerns was wasted.  So…come with me if you want to live…

Sincerely,

S. Slate

This post is entirely satirical and not intended for anyone to get their panties in a bunch…lol

[Author]

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