normally I think you would get a reply within 24 – 48 hours depending on weekday and where you are located (time zone) but it could take slightly longer now during the holidays.
Unfortunately, your matter of ordering the wrong products can only be handled by Toontrack Support.
I also want to ask about a pending license transfer to my account. Transfer was initiated on Christmas Day. Hoping to get it before the New Years Eve….
things *should* get rectified on Monday but if not, get back here or create a Ticket with Toontrack Support directly via any of the FAQ pages (Contact Support button at bottom of page).
Get all the latest on new releases, updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.
