Superior Drummer 3 three questions

[manuger]

I purchased the cross-grade from EZDrummer 2 to Superior Drummer 3 (SD3) . When I downloaded the software using the Product Manager it did the download for the SD3 and a Library, here are the questions:
1. Do I need the library to run SD3? Because it is taking almost 50GB of space from my hard drive.
2. If I don’t need it. Can I uninstall the Library, please advise how to do it.
3 When I am using SD3 on mac it shuts down every 20 minutes. I have to unplug and replug the Midi-cable to my MacBook Pro or Turn off and turn back on the drum module. Last night was a practice session, I don’t want this to happen when my band and I are in the middle of a presentation (ohh I am sorry folks Superior Drummer is not working!)
I am looking forward to receiving your kind comments.

Manuel Gutierrez

Topic

[Scott Eshleman]

@manuger said:
1. Do I need the library to run SD3? Because it is taking almost 50GB of space from my hard drive.

No. I have ALL of my SuperiorDrummer (2 & 3) libraries installed on & pointed to an external drive.
The SD2, SD3 & EZDrummer plugins along with my EZDrummer libraries are on my internal system drive.
When the external drive is not connected, I can still run SD3 with my EZDrummer libraries.

@manuger said:
3 When I am using SD3 on mac it shuts down every 20 minutes. I have to unplug and replug the Midi-cable to my MacBook Pro or Turn off and turn back on the drum module.  

What shuts down every 20 minutes? your Mac? SD3? your drum module?
Please provide more details, including your Mac OS, hardware, drum module, etc.
I’ve not read or heard of any SD3-related issue like this…

[manuger]

Hello Scott E, thank you for your kind answer.
regarding the question #3, the laptop keeps running the program, however something happens and suddenly there is no volume, no sound when I hit the pads. It’s like playing in mute. So when I unplug the USB wire and replug it back to the laptop or the edrum module, everything keeps running normal. The other option is to turn off the drum module and turn it back on again. I don’t think is my MacBook, it has icore-7 / 2.2 Ghz / 16GB Ram.
I am running everything directly from SD3, just like I did it with EZDrummer and I had the same issue with EZD.

Please advise.

MG

[manuger]

Hello Scott or anybody at Toontrack. I haven’t had an answer to the previous post from March 26th.
“Hello Scott E, thank you for your kind answer.
regarding the question #3, the laptop keeps running the program, however something happens and suddenly there is no volume, no sound when I hit the pads. It’s like playing in mute. So when I unplug the USB wire and replug it back to the laptop or the edrum module, everything keeps running normal. The other option is to turn off the drum module and turn it back on again. I don’t think is my MacBook, it has icore-7 / 2.2 Ghz / 16GB Ram.
I am running everything directly from SD3, just like I did it with EZDrummer and I had the same issue with EZD.”

Any comments? Please advise.

MG

[Scott Eshleman]

i don’t know… e-drums controllers aren’t my wheelhouse and you still don’t identify what drum module you are using.
is there a manufacturer-provided driver available for your drum module? is it current?

is it possible that you have a ‘power save’ option configured somewhere either on your laptop
or on your drum module that might be causing the USB disconnect?

PS. You may be limiting support responses to your inquiry due to posting in the “pre-sales” section of the forum.
Frankly, I stumbled upon your post.

[manuger]

Scott, thank you for the answer. I will dig more into it. Who do I direct this question then? Please let me know.
Best regards,

MG

[Author]

Replies