Superior Drummer 2 with Toontrack Solo – Crashes immediately

[gnapier21]

Hello!

I do some IT support for an individual who has Superior Drummer 2.  The PC is a Windows 8 machine so I made sure we installed the correct version of Toontrack Solo through Product Manager.  I tried both 32bit and 64bit.  Here is what happens when you attempt to start it.

When you start Toontrack Solo, it opens, allows you to select Superior Drummer 2, and immediately upon pressing okay a Windows error screen appears and says, “Toontrack solo (64-bit) has stopped working” and when you click close program, Toontrack Solo closes immediately.

If he starts Sonar, it sees the plugin, but says there is a problem with the plugin and it can’t start, you can continue to use it but your system may become unstable.  At some point it gives an error saying just one word error message for the plugin, it failed because it was, “open”.

At this point, I’m thinking going scorched earth and just removing both Superior Drummer 2 and Toontrack Solo from the PC and starting over, but, I wanted to check here first before I went that route in case someone just says, “Oh yeah…I’ve seen that, just do this and it’s all good.”

Thoughts?

Operating system: Windows 8.1

Topic

[John]

Hi,

I would Search the system for ‘SuperiorDrummer.dll’ and delete all entries that show up. Next, I would install version 2.4.4 again. After this, try first launching Sonar 64-bit and make sure Sonar isn’t picking up the 32-bit version in its VST scan path(s).

If this works as expected download and install Toontrack solo 1.3.2 for Windows 7 and 8.

Next, open Toontrack solo 64-bit.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Olof]

The crashes could also be caused by a corrupt sound library.

Olof Hermansson - Toontrack
Coder

[gnapier21]

Hi John and Olof,

Thanks for the tips to check and try on the .dll files.  I’ll be trying this out this weekend when he’s got time to Teamviewer me into his PC.

As for the corrupt sound library…I’m assuming that’s the 5 disc DVD set he’s got for the Superior Drummer 2.  It was recently reinstalled from the discs when we had issues.  Not say it isn’t the issue, but it was just recently reinstalled from the discs.  If I’m making a wrong assumption, please let me know.

I’ll report back after I make the attempt with the .dll files.

Thanks!

Greg

[gnapier21]

Okay, reporting back.

Same issue still persists.  Both in Sonar (.dll has an issue) and Toontrack Solo goes unresponding immediately when you select Superior Drummer 2.0 and crashes, basically.

Everything is 64-bit.  I removed 32-bit Superior Drummer and 32-bit Toontrack Solo.  I also removed 2 Superior Drummer.dll files.  Then uninstalled Superior Drummer 2.0 64-bit then reinstalled it (and only 64-bit).

I was able to get a picture this time of the error.  See attached.

Edited for more info.

Thanks!

• This post was modified 2 years, 7 months ago by gnapier21.

[Author]

Replies