Hi, I just bought EZdrummer, and after running the installer, the Standalone app isn’t installed.
I don’t have a Toontrack folder in my Applications folder, and it’s not in the launchpad either.
On the other hand, the VST works fine.
I’ve tried uninstalling / reinstalling, but nothing changes. I get the message at the end of the process saying that the stand-alone is in Apps/Toontrack, but it never actually happens.
Help!
P.S. I used to have the demo version, but ran the uninstaller (a couple times now).
Hi, I just bought EZdrummer, and after running the installer, the Standalone app isn’t installed.
I don’t have a Toontrack folder in my Applications folder, and it’s not in the launchpad either.
On the other hand, the VST works fine.
I’ve tried uninstalling / reinstalling, but nothing changes. I get the message at the end of the process saying that the stand-alone is in Apps/Toontrack, but it never actually happens.
Help!
P.S. I used to have the demo version, but ran the uninstaller (a couple times now).
Hi,
please do not post about Support matters in the Pre-Sales section.
I recommend starting a new topic in the appropriate Help section.
BR,
John
John Rammelt - Toontrack
Technical Advisor
Okay, running the update created the folder and the app… I’m kind of confused, but everything seems okay.
I’m sure this is way outdated, but I’m having the same problem. I have Version 3.0.6 installed. I keep getting the letters in red saying *standalone is not installed.” and Installation Status says “Partially installed”. I hit the download button beside it and it downloads it, installs it, but I still get the same messages.
Same problem, i’m running Mac Os Sonoma 14.3
Really wanted the standalone player, even shows in my Toontrack Product Manager it’s a partial download because of the standalone. See attached image please. I am not very tech savy and was really hoping there would be no issues. What do I do???
Joe Foster
Hi,
please Download the latest installer again and when you run it, don’t rush through but be sure to click the ‘Customise’ button to make sure the Standalone is checked before you hit Install.
BR,
John
John Rammelt - Toontrack
Technical Advisor
December 2024 and this is still happening. Wont install standalone. Ive wasted 2 hours on this today. Ive wasted 4 hours trying to get two ezx authorised as well. 6 hours wasted on toontrack products in two days.
Hi,
when it comes to the Auth issues, some servers were down during the weekend but it has been fixed. Did you make sure to follow my advice about clicking ‘Customise’ during installation to make sure the Standalone is checked?
BR,
John
John Rammelt - Toontrack
Technical Advisor
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