Slow Download Speeds

[Guigsdaddy]

I’ve been trying to download three SDX’s over the weekend.  The download speeds are unacceptable.  I average below 1mb which is crazy.  My internet is 1GB speed.  I’m in Toronto,Canada.  Any suggestions as to what I can do?

 

Thank you,

 

 

 

Operating system: macOS Sierra (10.12)

Topic

[andrew]

I have the same issue. Average speed of 400kbs. Absolutely unacceptable. I own a lot of Toontrack products and have been forced to reinstall everything. The current completion time is over 2 weeks from now.

This is a legacy problem that Toontrack needs to address.

[Ralph Uwe Konrath]

Same problem with 3 SDX products with a download rate under 300 kbs. Thats not a acceptable!

Operating system: Windows 11

[GordonWiegand]

If the SDX download server of two player games has a region-based speed limit, try connecting with a VPN to a server in the US or Europe to see if the speed improves.

• This post was modified 1 week, 2 days ago by GordonWiegand.

[Rudal]

I just replied to another topic with the seme issue.

There is a post there from a year ago where someone tested download speeds with VPN and it didn’t change much.

It’s Toontrack’s servers that are crap, not the location or connection.

https://rudal.bandcamp.com/
https://opowiesc.bandcamp.com/

[millera01]

Ugh, that sounds frustrating! With a 1GB connection, you should definitely be getting better speeds. Have you tried resetting your modem or checking for any network congestion? Sometimes, just a simple restart can help boost your speeds!

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[Petter]

Rudal wrote:

It’s Toontrack’s servers that are crap, not the location or connection.

We aren’t getting other reports of slow downloads right now (at least in the support inbox). And I’m getting pretty good speeds in northern Sweden right now. The CDN that we use is spread all over the world. Perhaps there is some local issue with the server node that is closest to you. I’ve alerted my colleagues of your slow speeds and they will contact you for troubleshooting.

If anyone else is experiencing issues, please open a ticket with support so that we can troubleshoot with you to find out why you’re experiencing slow download speeds.

https://www.toontrack.com/faq/how-do-i-contact-support/

Petter Adsten - Toontrack
Support & Betatesting

[Author]

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