SD3 not working

[Steve Russo]

I have SD3 and I keep getting this message when I try to open in Logic. …..

The installed resources and the plug-in are not the same version! Plug-in version: 3.2.7 Version of resources: 3.3.7.40500 Please reinstall Superior Drummer 3.

 

I have uninstalled and reinstalled and keep getting the same response. This is very frustrating.

This is on a Macbook Pro IOS Sequoia 15.2.

Topic

[John]

Hi,

I would do the following:

Close Logic.
Go to {Mac HD}/Library/Audio/Plug-Ins/Components/ and delete the ‘Superior Drummer 3.component’ file
Clear the AU cache by following the instructions in this FAQ: https://www.toontrack.com/faq/my-toontrack-plug-in-is-missing-from-logic-garageband/

Reboot your Mac. Open the Product Manager and Download the SD3 3.3.7 Installer again (if you have deleted it). Run it and make sure you click ‘Customise’ and then check that the AU plug-in is indeed being installed (see screen shots).
Next, start Logic.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: Steve Russo

[Steve Russo]

Thank you for your response. I don’t have the ‘Superior Drummer 3.component’. I am only showing “Toontrack Audio Sender.component”.

 

[John]

OK, did you follow the rest of the steps I posted above?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Steve Russo]

I did follow the directions. I only had the first file to delete (circled). The last of the 4 “/Users/yourname/Library/Preferences/com.apple.audio.InfoHelper”, in my files it had a  .plist on the end so I did not delete it. Should that be deleted as well?

 

[Steve Russo]

I did follow the directions. I only had the first file to delete (circled). The last of the 4 “/Users/yourname/Library/Preferences/com.apple.audio.InfoHelper”, in my files it had a  .plist on the end so I did not delete it. Should that be deleted as well?

 

[John]

No,

the AudioUnit cache should suffice.

Did you reboot your Mac afterwards and then run the Custom install to make sure the AU component gets installed?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Steve Russo]

I did everything like you suggested a second time and that fixed it!! Thank you very much for taking time out to help!

[Author]

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