SD3 install hiccup installing basic library…when it starts with the sound installer the windows too small to click install..

[Martin Bowling]

SD3 install hiccup installing basic library…when it starts with the sound installer the windows too small to click install..

Just what is in the title is whats happening.
The Sound installer comes up I can see the first clickable that starts the install fine.. then i can see the agree check box ok.. below that it says browse and then if there is an “install button” (and im guessing there is at this point) it’s not visible. I tried tabbing and arrow keys to get to it.. nodda.. I cant resize it ether . I tried ALT-ENTER to see if you could max it .. nope.. i tried all sorts of diff screen display settings too.

I’m on an Samsung 4k-tv/monitor running an Nvidia GTX 970 on an i7 SAMSUNG 4k monitor (although the native resolution runs @3840-2160 30hz refresh rate.
Thanks in advance,
Martin

Topic

[John Boersma]

The same thing happened to me. I just reset my screen resolution to a lower level and restarted the computer. The install box then showed completely so I could complete the installation. The same thing is happening with the installs for the other parts.

To clarify what worked for me – just changing the screen resolution and trying again didn’t work. I had to change the resolution and then restart the computer for the install to work.

[Martin Bowling]

Copy that! I’ll give that a go eh..
Thanks!

[Olof]

This should be fixed now – just restart Product Manager.

Olof Hermansson - Toontrack
Coder

[Martin Bowling]

Yea all good thanks so much!

[klebtoons]

Toontrack Installation Solution for SDX Installer on 4k Displays:

Right-click the Program icon, choose Properties, then click the Compability tab and set “Override high DPI scaling behavior” to “System”.

This works. Remember to do this for example on the SDX Sound Installer window when it opens too small on a 4k screen. Select the properties dialog from this window’s icon in the taskbar window when it appears.

• This post was modified 4 years, 10 months ago by klebtoons.

[Olof]

klebtoons wrote:

Toontrack Installation Solution for SDX Installer on 4k Displays:

Right-click the Program icon, choose Properties, then click the Compability tab and set “Override high DPI scaling behavior” to “System”.

This works. Remember to do this for example on the SDX Sound Installer window when it opens too small on a 4k screen. Select the properties dialog from this window’s icon in the taskbar window when it appears.

• This post was modified 4 years, 10 months ago by klebtoons.

That might be the solution if starting an old installer directly from Explorer. If you start installations from the Product Manager, newer installers will be used that should work fine on 4k displays.

Olof Hermansson - Toontrack
Coder

[Wiergate]

Googling this issue lead me to this thread. It was started in September 2017. This is October 2023.
I’m at a loss for words.

None of the above suggestions worked. A narrow sliver of each of what could be two buttons can be seen where the installer window chops them off.
I’ve set the file path; in theory the rightmost one might say ‘install’. If I need to make some other decision, however, and it’s not the install button…

How do I get the SDX installer to display without being truncated so I know for certain which paths and which settings I’m agreeing to when installing this (very expensive) piece of software?

Operating system: Windows 10

• This post was modified 1 year ago by Wiergate.

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