Remove authorizations

[Boyko Dimitrov]

I have de-authorized everything but need all slots cleared. Please...

I have de-authorized everything but need all slots cleared. Please remove all my authorizations and free up all the sluts . Need to re-authorize. Thanks for letting me buy you software.

I have used the “contact support” form too…three times. All i get is an automated replay telling me to, guess what…to go to the support page,,.
where i could use the “contact support” form. One more time.
Ironically it is us, who have payed for this software that have to go thru this bs. Not nice at all.
Some years ago the authorization and de-authorization process were much better. I didn’t have to inform Toontrack about my name, OS, and check this out-a reason why i want the slots cleared! And and top of everything there is a “Math Required” box under this text field, where i can answer that 5+9=14 or i can not submit this request!?

I keep my fingers crossed that you will help me now

I have de-authorized everything but need all slots cleared. Please remove all my authorizations and free up all the sluts . Need to re-authorize. Thanks for letting me buy you software.

I have used the “contact support” form too…three times. All i get is an automated replay telling me to, guess what…to go to the support page,,.
where i could use the “contact support” form. One more time.
Ironically it is us, who have payed for this software that have to go thru this bs. Not nice at all.
Some years ago the authorization and de-authorization process were much better. I didn’t have to inform Toontrack about my name, OS, and check this out-a reason why i want the slots cleared! And and top of everything there is a “Math Required” box under this text field, where i can answer that 5+9=14 or i can not submit this request!?

I keep my fingers crossed that you will help me now

1

Thanked by: Michael Johnson

Topic

[Michael Johnson]

Thanks for the quick reply.

 

I finally figured out the deactivations were hidden in the ‘Show details’ button > ‘Authorizations’ tab for each product. I had assumed it would be on the main page.

1

Thanked by: Scott

[Ben Arthur]

Would be grateful if you could also remove old authorizations from my account!

[Scott]

Ben Arthur wrote:

Would be grateful if you could also remove old authorizations from my account!

Should be all set now.

Scott Sibley - Toontrack
Technical Advisor

[Juan Atiles]

Hello, I’m currently running into an issue where I deauthorize one of my computers to activate it on the new computer that was recently bought and is not letting me authorize on the new computer. It states that I run into the limited amount.

Can anyone help on this matter?

[Scott]

Juan Atiles wrote:

Hello, I’m currently running into an issue where I deauthorize one of my computers to activate it on the new computer that was recently bought and is not letting me authorize on the new computer. It states that I run into the limited amount.

Can anyone help on this matter?

I’ve removed all inactive authorizations. You should be all set to authorize your new machine.

Scott Sibley - Toontrack
Technical Advisor

[billo67]

I will start off by saying that I love Toontrack products…terrific performances, great libraries, excellent drum sounds!

HOWEVER…

I DID have some trouble finding info on the auth/deauth procedure…but all cleared up now 🙂

• The post has been modified 2 times, last modified 7 months, 1 week ago by billo67.

[kenb2]

That serial number has too many active authorizations.
Go to http://www.toontrack.com to free up slots.

What’s the deal? I’m only using one computer. How do I free up slots?

 

[DrFillGood]

I am having the same issue, I hadbto rest my computer and now when trying to download and authority, firstly it shoes my PC is still authed but also says it needs to be…. So I removed it and went to auth it and it said I had too devices authed even though it says 0!

 

[Author]

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