Register New Product not working at the moment

[Shootie]

Incase you’re not already working on it. Not only is Register New Product not working with the new Synthwave EZK, but it’s offering my to buy product I already own.

Via Product Manager and My Account on the TT site.

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Topic

[Petter]

Working fine here with a regular and sound expansion serial number when I try to reproduce the issue. We’ll reach out via email so we can get more details about your order.

Petter Adsten - Toontrack
Support & Betatesting

1

Thanked by: Shootie

[kwilds1]

I’m having problems with a couple down loads. Here is a brief photo of my problem. Confusing. Paid for it with registration etc.

What is meaning I need a sampler software before installing Lead vocals 2 pack

Also song writers EZ mix pack says I need to first install and authorization.  Thats what Im trying to do. Not user friendly right now.

[John]

Hi kwilds1,

your EZmix packs require that you first have installed the EZmix2 software. EZmix packs are expansions for EZmix2. Each EZmix pack has got that clarified on their respective product page.
BR,
John

John Rammelt - Toontrack
Technical Advisor

[Aargan74]

Hola buenas tardes!,necesito ayuda.

Acabo de adquirir EZ Drummer3, lo he descargado, instalado y autorizado,pero no encuentro el icono en mi iMac para arrancar el software, también he intentado cargarlo directamente creando pista de “Instrumento software” en Logic y Protools y no me aparece.Solo he visto que me marca un error en “rojo” que indica que AAX no se ha instalado (envío foto). Alguien sabe como solucionarlo?

[John]

Hi,

click the ‘Install’ button and when you go through installing the latest 3.0.6 update, make sure you click ‘Customise’ and review the list of components to install. It seems you need all of them on your system if you want to run Standalone, in Logic and in Pro Tools.

Hola,

haga clic en el botón ‘Instalar’ y cuando termine de instalar la última actualización 3.0.6, asegúrese de hacer clic en ‘Personalizar’ y revise la lista de componentes para instalar. Parece que los necesita todos en su sistema si desea ejecutar Standalone, en Logic y en Pro Tools.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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