Product Manger/SD3 Insufficient Disk Space error

[joelryanmusic]

The product manager keeps giving me an insufficient space error when I try to download the core library 1. As you can see from the screenshots, I have more than 2x the space required for the 1st part of the core library. I have changed the download location, deleted out the previously downloaded files, restarted the program and computer multiple times.  I even successfully downloaded EZ Drummer updates without issue.

Nothing is working for me. Any thoughts on how to resolve this?

Topic

[John]

Hi,

did you clear the Downloads folder, empty you Trash Bin, then restart the Product Manager?
You do know that you need twice the space for a download; for the actual download and then the unpacked content?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[joelryanmusic]

John,

Thanks for the response – but yes, I tried all those steps before posting from reading previous responses.  I cleared the download folder. I changed the download folder to my desktop and then changed it back. My trash folder is empty. Everything has been restarted and rebooted.

Magically, the Product Manager just allowed the download to start, despite not changing anything since last night 😉 I’m wondering if it just had a cache problem before I had freed up space.

-Joel

 

 

[John]

Well, that’s just how computers behave, right? ?

You get back to us here if you have any further problems.

 

BR,

John

John Rammelt - Toontrack
Technical Advisor

[momo_12]

I Have the exact same problem! Any Tips?
Thanks in advance!

[John]

Hi momo_12,

 

please tell us your OS and what steps you have taken and preferably also some screen shot(s).

 

BR,

John

John Rammelt - Toontrack
Technical Advisor

[momo_12]

Hi John,
I’m on Mac OS High Sierra.
I still need to download and install the Surround setup, Height setup and the Additionnal Bleed. The part 1 “Basic sound library” and the part 2 “room mics” are installed.
I also  have more than 2x the space required. 203,13 Go on my Mac and 228,96 G0 on my external Hard drive on which I’m installing the libraries.
But still, when i try to start the donloading of part 3, 4, 5 , I get the message “There is not enough space on the disk Macintosh HD. etc.” on Toontrack Product Manager.
Thanks or your help!!!

• The post has been modified 2 times, last modified 5 years, 8 months ago by momo_12.

[Olof]

If you do “Get Info” on Macintosh HD in Finder, what does it say – how much of the available space on the disk is “purgeable”?

Olof Hermansson - Toontrack
Coder

[Author]

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