Product Manager doesnt’ start anymore – stuck on “update fail”

[Alexandre]

Hi,

As from today, PM doesn’t start anymore. The message is :“Update Failed – The requested file was not found on the server”

I have tried deleting, reinstalling from the app on the website unsuccessfuly. Do you guys know what happeend and what to do ?

Thanks

Alex

Win 10 Pro – I7 processor – 16 GB RAM

Operating system: Windows 10

Topic

[Olof]

Hi,

Everything looks okay here at our end and the auto-updating works for me. Maybe some firewall is interfering?

Olof Hermansson - Toontrack
Coder

[Alexandre]

Thanks for the update. It works this morning without any changes in my setup. It was stuck the whole week-end however on my 3 different computers. Good news anyway, maybe a tweak has been made by the programmers.

1

Thanked by: Olof

[Author]

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