I have two MACbooks, an older OS (10.11 El Capitan) and a newer one (10.15 Catalina), but are theoretically compatible with SD2 and EZDrummer. I have the original install CDs but they do not recognize the OS, so I am using Product Manager. I run through all the installs, everything checks out, says fully installed from web. At this point, they should be in the Application Tray.
However, nothing is there. I do searches all over the laptops, but no sign of either application. Tried a few times, uninstall, reinstall, etc. etc. but same result.
Why is this not working on two different laptops with 2 different OS versions? Seems like a generic install problem from the Product Manager for MAC OS.
Frustrating.
Derek
Operating system: macOS Catalina (10.15)
BEST ANSWER
Solo is the only app you have installed. S2 and EZD1 are only plugins that need to be loaded inside a DAW, or, from the Solo host application. If you open Solo, you should have a dialog box at start up that let’s you choose S2 to load. Or, it should be in your instrument plugin menu of your DAW.
They are plug-ins, not applications. But I see that you have downloaded “Toontrack solo” also. If you have installed it, it should be in Applications > Toontrack.
I have the CD version of Superior Drummer 2.0 with EZDrummer. I had installed this on a Windows PC fine, as you can see in the Authorization. However, using the CDs on a MAC, it does not recognize the newer OS versions and fails. So I assumed I could use Product Manager to install them from the Web.
How can I get past this issue? I want to install my purchased product on my MAC, let me know of any alternatives or a way to fix this ‘unrecognized OS’ issue when using CDs.
Thanks!
The post has been modified 2 times, last modified 4 years ago by ohlarikd.
I don’t know that but I would recommend using the Product Manager application to install the products. If the Product Manager (not the web version, which does not know the state on your computer) says that they are fully installed, you should be able to use them – as plug-ins in a DAW or in the “Toontrack solo” application.
Solo is the only app you have installed. S2 and EZD1 are only plugins that need to be loaded inside a DAW, or, from the Solo host application. If you open Solo, you should have a dialog box at start up that let’s you choose S2 to load. Or, it should be in your instrument plugin menu of your DAW.
Ahhhhhhhhhhh……. Dang. It has been a few years since I used this product, and I totally forgot to launch from SOLO. NOW I get it, duh.
EXCELLENT. Really appreciate the fast responses from both of you. Usually these forums from other companies take days and days for a response, and you guys were right on top of it.
Hi i am having the same issue you had, manager says i already installed S2 and shows green arrow, however I still get cant find it in my daw nor the solo anywhere. Can you post some pictures showing how you solve it? My macbook is a July 2020 Catalina 10.15
Get all the latest on new releases, updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.
