Problems with initial sound installer during original installation

Product Manager
Viewing 7 replies - 1 through 7 (of 7 total)
  • John
    Moderator

    Hi,

    are you running DVD’s or using the Product Manager?
    Please post more details about your system and it may help to get screen shots of your error and installation info from the Product Manager of your Superior 2 product (not showing your serial number).

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Rogue
    Moderator

    if you are on macOS Sierra and you are using the DVD, this would be expected. There is a bug in Sierra that makes the installer crash (that *should* get resolved soon, when 10.12.1 gets out the door).

    In the meantime, you should grab the ‘Sound Installer revision for Mac OS X ‘ located in your user area, under the AVATAR S2.0 CORE LIBRARY product (or use the Product Manager to download it, it’s possible in the same way, as well as downloading the entire library, though that would take a much larger chunk of time).

    Rogue Marechal - Toontrack
    Configuration Manager

    elimusicman
    Participant

    New computer using a Mac Pro…no DVD player…
    trying to get Superior Drummer set up along with Metal Foundry
    do I still install the Sound Installer Revision?…when I tried installing, it read something about not detecting a DVD…

    Also…I tried using my library, which was installed on another computer…but Superior Drummer won’t recognize the Sound Library (says: “this is not a sound library”)
    ….so re-downloading library…taking forever.
    any help will be appreciated.

    John
    Moderator

    Hi,

    the Sound Installer revision is only for using DVDs (or images of them) on newer OSes. If you are installing without DVDs, you shouldn’t use it.
    Which folder exactly were you trying to add the path to in Superior 2 when you got the error message?

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    elimusicman
    Participant

    SL-MetalFoundry

    I assume SL stands for Sound Library….

    but I get an error stating that the folder is not a sound library

    I have a new download now of Metal Foundry, and in the Toontrack app, it is ready to install

    I don’t want to keep this large library on my Macs internal drive….
    so, should I install first, then move the folder to my external-storage drive..(which I keep all my pro tool files on)

    and if I move after install, do I need to re-map?

    please advise

    thank you

    elimusicman
    Participant

    btw: currently the download is in my downloads folder……

    John
    Moderator

    You can Custom install it directly to the desired location, then Superior 2 should automatically pick it up. If it for some reason shouldn’t do that, you just ‘Add Path’ in Superior 2.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

Viewing 7 replies - 1 through 7 (of 7 total)

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