Problem with product manager

[neil Foley]

Hi guys, I have recently bought a Mac and am currently trying to set up all my Toontrack products on it. But every time I try and open the product manager to license this computer etc, I get this baffling notification saying ‘another Toontrack product manager is already running’ ‘only one instance of Toontrack product manager may be running at a time, this instance will now quit’. I do not have an extra version running and also have tried uninstalling and reinstalling etc etc.

Any help would be much appreciated

Neil

Topic

[John]

Hi,

does this happen if you reboot the Mac and launch the PM again?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[neil Foley]

Hi john. Thanks for the reply. Yes it does still happen after reboot etc. When i reinstall the program it opens then updates. But once its finished updating the problem then happens.

Thanks

[neil Foley]

Help anyone?

[neil Foley]

I currently can’t use any of my products, still same issue. I am using the latest MacBook Pro if that’s any help

[neil Foley]

UPDATE

Removed ‘steam’ from my Mac, Toontrack product manager opened up no problem after doing so. If anyone is experiencing the issues I’ve had, try this 😉

[John]

Ah, good to hear. I will forward this to the programmers.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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