Problem placing order

[Raul Hernandez_1]

I’m trying to place an order for EZMix Bundle when I get to payment information the screen takes me to an area that wants to send a passcode to my phone but the numbers shown are not my phone numbers. I have included screenshot.

 

Please help.

 

Thank you.

 

Raul

Topic

[Viktor]

Hi Raul,

Thanks for your message and sorry for any inconvenience.

Please contact our Support Team and they’ll look into this. Please provide them with a screenshot of the issue and your account e-mail.

Follow this link and click the “Contact Support” button found at the bottom of each FAQ:

https://www.toontrack.com/faq/

[Author]

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