Problem installing

[Gustav]

I’ve got a purchased EZdrummer and I’ve had it installed on two computers. Now I changed OS on one of the computers, (Windows 7 64bit) and when I try to reinstall EZdrummer it says:

“Error 1308.Source file not found:
E:InstallWindowswinsxsulCRTx86x86_Microsoft.VS90.CRT_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_6f74963e.manifest. Verify that the file exists and that you can access it.”

What is the problem? I can see that the file exists. And WHY is’nt there a phone number for you guys???? I’ve purchased your product, and some regular support wouldn’t be too much to ask for???

/Gustav

Topic

[Michael]

Please See this FAQ:

http://www.toontrack.com/faq/im-getting-error-1308-1309-when-installing-on-pc/

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Roshaff]

Hi, I have the same problem described above from Gustav. I bought EZ Drummer installation CD today and try to install it for first time so My EZ Drummer 1 is not yet registered and I guess there is no chance to download it. What should I do?

Regards,
Kostadin

[runway]

Hi,

I’m getting the same issue. I’ve got the CD installer. Granted it’s old, but there’s no need for me to upgrade EZ Drummer. I’m trying to install on Windows 8. I’ve copied the file to my C drive. I didn’t put the files in the root, but I did put the files into a folder called “x”. I can’t make the path any shorter (as per the FAQ), and shouldn’t the files be install-able directly from the CD anyway?

[Scott]

@runway said:
Hi,

I’m getting the same issue. I’ve got the CD installer. Granted it’s old, but there’s no need for me to upgrade EZ Drummer. I’m trying to install on Windows 8. I’ve copied the file to my C drive. I didn’t put the files in the root, but I did put the files into a folder called “x”. I can’t make the path any shorter (as per the FAQ), and shouldn’t the files be install-able directly from the CD anyway?  

Well, the installer on the DVD was created in the XP era and not in the Windows 8/10 era. Please download the latest installer from your Toontrack account.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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