My order has been on hold for 12 hours now. I never got an e-mail.
What is happening?
I think that happens from time to time, reading some other old posts and having had the same issue almost a month ago. My case was an (for me unknown) issue with the Sweedbank Pay. I wrote to support that time.
Hi Kenneth,
from what I can see, your order has been processed and a serial has been created and auto-registered to your account.
Please check in the Product Manager.
BR,
John
John Rammelt - Toontrack
Technical Advisor
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