I am a happy owner of your products – Supperior Drummer 2, EZ Player Pro – and several libraries.
I am from the Polish, my English is limited, but sufficiently read the instructions (ha ha!).
Despite this – with a large program – and this is your (and now mine) – I explain (some with the help of Google translator) important parts, such as authentication, installation, important details open.
And here an important remark. It addresses the issue of ‘Registering’, ‘Authorizing’ and ‘Computer ID’.
1. In my opinion – better (clearer) is the owner of EZPlayer Pro – worse, less he understood, from the Superior Drummer.
2. ‘Computer ID’ – the term took me a few hours on the internet – I did not know where to find this number on my computer.
You will think – it’s stupid – but those questions I have found many in the network, not only in Polish!
At the end – I guessed – that you transmit with Computer ID.
But why do not you write about this in the manual ?.
This is not a common practice authorization!
I repeat – my English is so-so, but not only mine – is the number of users of your programs.
And here’s my suggestion:
add the (change your) this piece of instruction EZPlayer Pro – for Superior Drummer – is better understood!
Write also that you give to the Computer ID.
I have two questions:
1. Do I understand that it is you transmit with the Computer ID?
2, Can I have your software on my two personal computers PC and laptop? How does it authorize?
Toontrack has an extensive FAQ that covers many issues and questions.
Specifically:
1) http://www.toontrack.com/faq/what-and-where-is-my-computer-id/
2) http://www.toontrack.com/faq/how-many-computers-can-i-install-my-products-on/
I would also suggest downloading Product Manager to make the authorization and installation process easier.
http://www.toontrack.com/product-manager/
Scott Sibley - Toontrack
Technical Advisor
Can I have one of my authorizations on a Mac and one on a PC? By that I mean, if I bought all of my programs for my Mac, can I get the PC equivalent for free for whenever I get a PC? Thanks for all of your help.
@atticusfinch said:
Can I have one of my authorizations on a Mac and one on a PC? By that I mean, if I bought all of my programs for my Mac, can I get the PC equivalent for free for whenever I get a PC? Thanks for all of your help.
All products are PC and Mac compatible. You will have installers for both in your Toontrack account.
Scott Sibley - Toontrack
Technical Advisor
Nice. Thanks for letting me know, I was worried i’d have to pay all that extra money. lol You guys are the best!
I have SD2.0. Toontrack Pdt Mgr:
The product is authorized on this computer, even though you don’t have any authorization for this computer on your account now.
I can’t find a Computer ID to enter in the online https://www.toontrack.com/my-products/
Also – I put SD2 on a PC I built myself several years ago. Notice in Toontracks, I have the authorized slot plus two unauthorized slots. The 1st slot is gone. Down to three authorized computers from 4. I would like to get back that 1st slot. You never know. I have a laptop that can be an authorized user. That gives 1 extra. I paid for 4 slots. Like to have access to what I paid for. Thank you.
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