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Not allowed to install my own software I paid for….

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Viewing 2 replies - 1 through 2 (of 2 total)
  • rixa
    Moderator

    The product manager says I have exceeded the allowed number of authorization after using two computers both MacBook Pros. had issues, repair on recalled stuff, reinstalled god knows how many times while apple fixed them both.  Then replaced them, was fine, had an issues, apple made me reinstall god knows how many times, then they took the machine to repair it, leaving me with an old machine which of course was wiped.  and I reinstall and it says no.  It is 9 titles.  I tried to fill out the form and after finishing it up it says I wasn’t allowed to use that either apparently.  The worst part is here in a couple of weeks I will be getting both of the new machines back from apple.  So I am certain they will have reinstalled macOS yet again.  Thus needing another authorization.  Please help.  This is my software I paid my own money for Im NOT sharing my license information with the world or anything! lol.

     

    Sean

    Hi Sean,

    We have deleted all of your old inactive authorizations so please feel free to add more.

    Rickard - Toontrack Music
    Make music - it´s EZ!
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    sconley666
    Participant

    wonderful!  Thank you very much.  I apologize if the tone of my last message seemed not the most kosher.  I was feeling frustrated but I shouldn’t have let it bleed through, if I did.  Thank you again!

Viewing 2 replies - 1 through 2 (of 2 total)

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