New product not visible in Product Manager

[higilove]

I bought a new midi the midi pop punk pack yesterday, from a reseller, but I do not see this Product available in the list when I try to register it in Product Manager.  How long does it take, after product release announcement, to see the product available for registration and download in Product Manager?

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[Scott]

Unless you purchase from the Toontrack Webshop and select “auto register” at checkout, you’ll just need to manually enter your purchased serial number at the top of the Toontrack Product Manager to register it to your account.

Have you received your serial number from the seller? If not, have you contacted them?

Scott Sibley - Toontrack
Technical Advisor

[Author]

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