I’m getting severely frustrated. I used EZDrummer years ago and liked it so I bought it again with Big Rock Drums. I had a terrible time just trying to get it to download. I got caught in some kind of feedback loop where, although I downloaded it, I kept getting the red box to download it (both programs). I finally solved that issue by clicking on the “details” tab in program manager and downloading from there and closing out of program manager and reopening it to continue with other downloads and updates. It took about eight hours!
I was able to get EZDrummer to open as a standalone program but it doesn’t show up in my AU list. I feel like I’ve tried everything. I’ve contacted support and they have responded with instructions to clear cache and download updates that I already had downloaded but i did it again anyway to follow their instructions but nothing is working.
It’s not just my desktop iMac either. Toontrack doesn’t show up in AU on my Macbook Air either. Both computers are working fine. I s anyone else having or had this problem? Would you have any suggestions? I’ve uninstalled and reinstalled Toontrack as well as rebooted my computers but nothing is working to help me get to use EZDrummer as an AU.
If you check the info about EZdrummer 2 > installation in the Product Manager, does it say that it’s completely installed? In the installation process it’s possible to chose not to install the AU plugin.
Henrik Ekblom - User Experience Designer
Toontrack
1
Thanked by: williamThanks for the reply. Yes, it shows AU 2.1.8 installed. Also, I know where to look for the AU and it’s not there. I have several AU programs and they’re all there except for Toontrack.
Can you search the hard drive to see where EZdrummer.component has been installed? The standard location is Macintosh HD > Library > Audio > Plug-Ins > Components.
Henrik Ekblom - User Experience Designer
Toontrack
I didn’t know how to do what you’re asking me to do but i gave it a shot anyway. I clicked on Finder, then lower down under Location there’s an icon of my computer screen with my name next to it and I clicked that, then HD, then Library, then Audio, then Plug Ins, then Components and there was EZDrummer as well as EZDrummer demo. I deleted the EZDrummer demo and rebooted my computer and opened Logic. No Toontrack in AU list.
Hi William,
I take it you’re good now, from what you posted in the other thread?
BR,
John
John Rammelt - Toontrack
Technical Advisor
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