needing a reset for new pc authorization

Requests and Feedback
Viewing 5 replies - 1 through 5 (of 5 total)
  • John
    Moderator

    I cannot find an EZdrummer serial registered to the email address connected with your Forum ID. Did you register under another address? If so, please use the Support Portal to contact Support, providing your serial number.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    suny77
    Participant

    scott just pm me that he freed one up but the block is just blank and there is no tab to click to authorize. the account email is *EDIT-email address removed*

    John
    Moderator

    Hi,

    that is right. Scott has removed one of the inactive ones so you still have one free but you can not have more than 2 active at the same time. You need to deactivate/remove one of the 2 active ones to be able to Authorize another computer.
    The oldest Auth is for the computer described as ‘in-SINNER-rater’.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Scott
    Moderator

    John, I’m sorting this out as we speak

    Scott Sibley - Toontrack
    Technical Advisor

    suny77
    Participant

    thanks guys. hadn’t used the software in almost 2 yrs and forgot about only 2 active. thanks again and sorry for my confusion. cheers.

Viewing 5 replies - 1 through 5 (of 5 total)

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