Need help :/

[angie3710]

Hi, I just had a quick question. In the packaging it did say that their was no serial number included but in that case, how do I get it?

Topic

[Brad]

Where did you buy it? In a lot of cases the vendor where you purchased it should provide a serial number.

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro, Pro Tools Studio
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[angie3710]

My dad bought it off a friend of his. On it, it says in red no serial number included but of course my dad didn’t think that was all important until he figured out that he actually needs it. That’s what he’s mostly having trouble on. He has everything else but that.

[Brad]

Yep he needs it, and if it’s registered with Toontrack then I believe his friend needed to contact Toontrack first.
Here’s a link that describes the process a bit; https://www.toontrack.com/faq/transfer-of-license-and-multiple-installs-important-information/

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro, Pro Tools Studio
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[Author]

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