Today I installed EZD2 on a Mac with 10.11.5 and the following error appears:
Today I installed EZD2 on a Mac with 10.11.5 and the following error appears:
I have the same issue now. Just purchased EzDrummer2, so this was not a good first impression, when I’ve spent so much money.. I’m running on Win10.
Hi,
could you please try opening the Product Manager and re-run the latest EZdrummer 2 updates?
Then open EZdrummer 2 again and please post a screen shot of the interface displaying any errors that show up.
BR,
John
John Rammelt - Toontrack
Technical Advisor
@Alaa_4:
Hi,
did you try to go to Menu > Advanced > Restore Factory MIDI Database?
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi,
Yes i do that but the Restore Factory MIDI Database is not showing
Did you try Patrik’s advice?
If you did and it didn’t work, did you try re-running the 2.1.4 updater?
BR,
John
John Rammelt - Toontrack
Technical Advisor
yes i do all and nothing happened, today i delete all ez drummer files from my computer and i download the demo v its work all is work fine just in my daw, and there is now standalone icon
Hi,
For my part I’m on a 10.8.5 osx. All toontrack updates done and redone. I tried to remove the db as shown, tried to rename database for forcing a rebuilt.
I still have the unexpected error message and impossibility to use the search tab and edit play style. The item “restore factory…” is greyed.
Please help.
FYI – I was having this problem and following Patrik’s advice (from page 1) solved it.
Thanks Patrik!
Hi,
if you need support, please post in the registered users Help section or contact Toontrack Support directly via any of the FAQ pages.
https://www.toontrack.com/forums/forum/ezdrummer-line/ezdrummer-help/
BR,
John
John Rammelt - Toontrack
Technical Advisor
Im trying to find the File to rename it to try and fix this error but can’t find the folder to rename.
Im using a mac
Can anyone help me out with this. Thanks
1
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