mac installation

[chfristianc]

I purchased the download license of ezdrummer through guitar center and am having trouble installing the software. It failed to install the first 3 times then keeps telling me authorization has failed. Can you help? I have a mac g5 with dual 2.3ghz processors, 4gb ram and a 500gb hdd. It is running 10.5.8 leaopard. Thanks!

Topic

[Whitten]

Is your failure the installation or the authorization?
Sounds from your post like it has installed, but you are unable to effectively authorize it (the final stage).

[Scott]

Check this video of the authorization process. Let me know if you are still having problems.

http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=13

Also, what host DAW are you hosting EZD when you try authorizing? Can you try using http://toontrack.com/toontrack_solo.asp?

Scott Sibley - Toontrack
Technical Advisor

[chfristianc]

In reply to the first response, it seems to be the authorization failure. However, it does appear to be installed I just can’t get exdrummer to “find” the sounds. That is what it keeps telling me. I can find the sound files then it tells me to put them in a certain place but when I try to do that, it won’t allow me to. Thanks for replying by the way!

[chfristianc]

I’m not sure how to answer the second response. I think what you are asking me is what recording system I’m using? If so, we have the older M-box 2 running pro-tools 7.3 If that is not correct, can you tell me what the DAW might be? Sorry, kind of new to this! Thanks also to you for responding!

[Author]

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