Lost serial nr.

[GBjareborn1]

I bout the solid rock yesterday. When I was register it, it asked me to register my ez drummer. I can not find my serial nr for my ez drummer. What to do??

Topic

[Brad]

Log into your Toontrack account, your serial number is registered and available there.

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro, Pro Tools Studio
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[Scott]

When did you purchase EZdrummer originally? You don’t have an EZdrummer registered to your account. Do you have more than one account?

Scott Sibley - Toontrack
Technical Advisor

[GBjareborn1]

I bought the CPU with the program installed. I got the install disc and the case but I don’t find the number anywhere on it. The cd case is missing. If it was on the case and it’s gone, can I get a new one or did I buy the rock solid for no reason?

[Brad]

I would guess that you would have to sort that out with the original owner, who in turn will have to sort it out with Toontrack.

This may provide some guidance for you; https://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=48

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro, Pro Tools Studio
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[GBjareborn1]

Ok. Thank you!!

[Author]

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