how can I talk to someone about them taking my money and not getting the program?
You should have got an email order confirmation with your serial number that you then register to your account via the Toontrack Product Manager.
Anyway, I’ve registered your serial number to your account for you. Download the Toontrack Product Manager and you should be able to download, install, and register your product. Sorry for the inconvenience.
Scott Sibley - Toontrack
Technical Advisor
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