Is it possible to upgrade from an Ezkeys Sound Expansions to Regular ?

[Brian_48]

I mistakenly bought a copy of Ezkeys Retro Electrics sound expansion, no midi just the instrument, instead of the regular that comes with the midi. I asked Customer Service for a refund so I could buy the regular and customer service told me that Toontrack doesn’t give refunds. When I asked if I could upgrade to Regular from the sound expansion customer service wouldn’t provide a clear answer to the question.

• This topic was modified 2 years, 1 month ago by Brian_48.

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[Scott]

The difference between an EZkeys Regular versus Expansion is that the “Expansion” requires the user to already have a Regular version of an EZkeys sound library registered to their account.

I see that you have a EZkeys Dream Machine Regular registered to your account. So, you purchasing the “Expansion” is fine.

One note of confusion is that EZkeys libraries (both Regular and Expansion libraries) don’t contain new MIDI. All EZkeys sound libraries contain the same Basic MIDI library. New MIDI for EZkeys is only available from purchasing EZkeys MIDI packs.

Scott Sibley - Toontrack
Technical Advisor

[Brian_48]

Thank you very much for the promp reply Scott & creating the clarica moment lol. Are the ezkeys diffent than ezdrums and ezbass in regards to included midi  when buying a sound expansion ? I bought a Nashville ezdrums sound expansion and I belive it came with a lot of really great midi ?

[Scott]

Brian_48 wrote:

Thank you very much for the promp reply Scott & creating the clarica moment lol. Are the ezkeys diffent than ezdrums and ezbass in regards to included midi  when buying a sound expansion ? I bought a Nashville ezdrums sound expansion and I belive it came with a lot of really great midi ?

Yes. They are different. Toontrack drums (EZD3 and S3) and EZbass samplers differ in the included MIDI in that way.

Scott Sibley - Toontrack
Technical Advisor

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