Install Issues

[remnantx]

I am trying to install the demo on a Windows 7 x64 Machine. My DAW is Presonus Studio One.

Whenever I try to install the demo, the install stops and tells me it cannot find the install files.
What am I doing wrong?

Topic

[John]

Hi,

have you fully extracted the files before running the installer? Or are you merely browsing the archive and running it?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[remnantx]

I have not extracted the files. When the download completes, it opens a file that has multiple folders. In the Install folder, it contains the Installer and 6 .cab files.

What is the proper way to extract this and to where should I be extracting it?

THANKS!!

[John]

Hi,

then either your OS or an installed ZIP utility is simply browsing the content.
Can you select the download location for the ZIP archive?
E.g. your Desktop?
If it resides on your Desktop, you can right-click it and select ‘Extract all..’ right on the Desktop.
When extracted, open the Install folder inside and run the installer.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[remnantx]

I will try that out as soon as I get to the house. I’m not sure why I did not think of that.
I really appreciate your help.

THANKS!!

[remnantx]

That worked!!

Man, this is an awesome product! This is going to have to be a purchase. I’m really interested in seeing where Toontrack takes this idea.

[Author]

Replies