Inactive authorizations -> Please delete them !

[roland divine]

Hey there, i´m running a production at the moment and...

Hey there, i´m running a production at the moment and changed my computer. Something went wrong when i tried to authorize SD2. So now i have no more authorizations left. Can anyone at Toontrack please delete the inactive authorizations so i can authorize my SD2 on my new computer and go on working !? I´m in a hurry 😉 Thanks ! Roland

Hey there, i´m running a production at the moment and changed my computer. Something went wrong when i tried to authorize SD2. So now i have no more authorizations left. Can anyone at Toontrack please delete the inactive authorizations so i can authorize my SD2 on my new computer and go on working !? I´m in a hurry 😉 Thanks ! Roland

Topic

[Salvatore Forcina]

@Scott said:

Rodger,

You’re all set.

[Salvatore Forcina]

How do I remove all of my inactive authorizations on all Toontrack products on my laptops?

[Scott]

@Tyrant6 said:

How do I remove all of my inactive authorizations on all Toontrack products on my laptops?

I’ve removed your inactive authorizations.

Scott Sibley - Toontrack
Technical Advisor

[Cyprien Chassagne]

Hey guys,
Same here, after a few computer changes, I don’t have anymore authorizations left for my SD2 and Metal Foundry…
Could you please fix that for me?
Thank you so much !
Cyd

[Scott]

Done

Scott Sibley - Toontrack
Technical Advisor

[ewk87]

I’m in the same boat. Trying to authorize my new computers and am running low. I think I’ve deauthorized the old computers, but they still show up. Any way they can be removed so I’m sure to have enough space for two new computers? Thanks!

[Scott]

All set.

Scott Sibley - Toontrack
Technical Advisor

[Paul Majewski]

Hi, I have just installed a new HDD and upgraded to PT11 and I don’t have anymore authorizations left for my DFH kit.
Can I get my inactive authorizations removed.
Thank You

[SebaHo]

Hello,
can you please remove all my authorizations and delete all my registrated products?
Thanks a lot

[Scott]

SebaHo,

You have 4 authorizations for each product before needing to request freeing up authorization slots. You have currently used only 2 for each so far. Once you’ve reached your 4 total, let us know and we can free them up.

Scott Sibley - Toontrack
Technical Advisor

[Robin Hertin]

Hi!
Same here, I would like to add a new PC but all my Activations are used.
I’m a little confused because my authorizations-center says I have one registration left, but I’m sure I allready used 4 Codes and I am also unable to add another PC.

Thanks for listening!

[Scott]

You do have one authorization left. You need to remove one of your two active authorizations first. You can only have two active at one time.

Scott Sibley - Toontrack
Technical Advisor

[Chase Windham]

Hey i was need all inactive authorizations whipped from my ezdrummer products as I have 2 computers I must add. Please and thank you

[Scott]

All set.

Scott Sibley - Toontrack
Technical Advisor

[Pellek]

Since I bought superior drummer and metal foundry ages ago I’ve always, once a week gotten the error message that tells me one of the products isn’t authorized on my computer, so I have to go to the this website, delete the authorization i made the previous time, paste the new code i’ve gotten that day, and then i can use it again. this has been annoying for years, but it’s just taken me a few minutes so I haven’t bothered reporting the issue. Today however, when I got in to delete my previously authorized products (they’re all for the same PC) I notice that I even tho I deleted the previously authorized computers (again, all the same PC’s, the system just doesn’t understand this and keeps making me register again and again as if the computer has changed every week), I can’t add a new authorization. I can only conclude with the fact that you’ve changed your system, but it never worked for me in the first place, so now it’s completely useless (in lack of a better word, but yeah it doesn’t work). For now, can u please delete all my authorized computers so i can do what I’ve been doing? Hopefully by then since i’ve brought this to your attention you can either help me out or fix whatever’s wrong. Thanks. (PS: asap would be great, I need to use this software for my job and clock’s ticking)

[Author]

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