Inactive authorizations -> Please delete them !

[roland divine]

Hey there, i´m running a production at the moment and...

Hey there, i´m running a production at the moment and changed my computer. Something went wrong when i tried to authorize SD2. So now i have no more authorizations left. Can anyone at Toontrack please delete the inactive authorizations so i can authorize my SD2 on my new computer and go on working !? I´m in a hurry 😉 Thanks ! Roland

Hey there, i´m running a production at the moment and changed my computer. Something went wrong when i tried to authorize SD2. So now i have no more authorizations left. Can anyone at Toontrack please delete the inactive authorizations so i can authorize my SD2 on my new computer and go on working !? I´m in a hurry 😉 Thanks ! Roland

Topic

[John]

Michael,

you’re good to go

John Rammelt - Toontrack
Technical Advisor

[Akin Ozturk]

Hi,
same problem here. Need all the other inactive authorizations to be deleted. Both from EZD and the MM/expansion pack.

Thanks
Akin

[John]

Akinozturk,

I have deleted the inactive Authorizations but I need to remind you of the EULA,
http://www.toontrack.com/faq/how-many-computers-can-i-install-my-products-on/
you have Authorized 4 different computers in less than a year and now you need more?
You can have 2 concurrently Authorized computers, provided you are the sole user.

John Rammelt - Toontrack
Technical Advisor

[Bobby]

Hi there, please deactivate all My authorisations as well please. I can’t put EZ on new Computers currently.
Thanks in advance

[Scott]

Bobby,

I removed the only inactive authorization you had (one for EZdrummer). You can only have 2 active authorizations at one time. If you need more, you’ll need to deactivate the old computer authorizations before we can remove them from your account.

Scott Sibley - Toontrack
Technical Advisor

[Michael DiMartino]

You only deactivated 2 of mine. Please remove the rest.

[Scott]

Michael,

You currently have 2 open authorizations. When you’ve used all 4, please let us know and we can remove them.

Since you’ve burned through 4 authorizations in a week and John has already removed 2, are you having difficulty with the authorization process?

Scott Sibley - Toontrack
Technical Advisor

[geddy1960]

Hi jmf19602001@yahoo.com need the same treatment

[Scott]

geddy1960,

All set.

Scott Sibley - Toontrack
Technical Advisor

[Bobby]

thanks Scott
B

[grinderman1978]

Hello. I love superiour drummer and ezdrummer, i bought and installed them on my old old computer. Now i have a new one and now i cant install them, because i have no longer the same email address. Please help me

[John]

@grinderman1978:
You will have to go to:
http://www.toontrack.com/faq/how-can-i-change-the-email-address-associated-with-my-toontrack-account/

and click the ‘Contact Support’ button. Please provide serial and user info along with the old email address.

John Rammelt - Toontrack
Technical Advisor

[Rodger Hagopian]

I need mine reset please. Or at least delete all the “Manny’s Mac” ones. Something got screwed up on my computer.

[Scott]

Rodger,

You’re all set.

Scott Sibley - Toontrack
Technical Advisor

[Brad Smith]

Hi,

I had to rebuild and reinstall between a couple of machines so I am out of options to re-authorize. Could you please reset all of my authorizations, so I can redo and clean up on my side?

Thanks
Brad

[Author]

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