I have tried for a few hours now to get the demo of EZkeys grand piano to work, but the install will not complete, I am sure the company is losing sales by not being able to provide a working demo for people, I would appreciate some help here, I want to try this product and see if I want to buy it, so far, nothing but frustration. I don’t want to steal this software like some unscrupulous users, but I can see why some just go ahead and steal the whole version if the demo wont even work.
Hi,
are you getting any kind of error message during the installation or does it just hang?
BR,
John
John Rammelt - Toontrack
Technical Advisor
It almost completely installs, but then I get a missing file message and the program fails to complete the installation. It happens when it is mostly installed.
tried for a few hours now to get the demo of EZkeys grand piano to work, but the install w
Error 1311 Source file not found. The file not found is Host.Cab. But the file is right there in the folder I can see it!
This has got to be bad for business. I am losing interest rapidly in buying this product. Thanks for your help.
that would be because, I am almost certain, you have not extracted the zip file the demo is distributed as. Come back to us if that’s not the case.
Rogue Marechal - Toontrack
Configuration Manager
Successfully installed -thanks for your help.
I like this product very much. I am going to have to buy it now, the detuning is an interesting motivation!
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