Topic: I need to download all of my purchases again | Toontrack

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I need to download all of my purchases again

Product Manager

Posted February 28, 2018 at 19:02 #1910076

BruceGardner
Participant

I was downloading all of my toontrack products to my new computer (PC) and pointed them to (x86) instead of the 64 bit Program folder. I was told by Sweetwater tech support that I cannot simply drag from x86 to the other program folder, instead I have to re-download.

As I tried to do this with Product Manager, I see that the downloads are now mapped to x86 and I cannot modify the path.

How do I proceed? Can you re-open my downloads so I can re-download to the right folder, or can I REALLY just drag them from x86 to the other program folder?

Please let me know at your earliest.

-Bruce
Creator

Topic

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Replied February 28, 2018 at 19:55 #2002735

Scott
Moderator

You can download the installers from Product Manager to any location. Doesn’t matter if it’s a 32-bit or 64-bit location.

INATALLING them is different. You will need to make sure that the 64-bit or 32-bit plugins (EZD2, S2/3, et al) get installed into the correct directory.

Scott Sibley - Toontrack
Technical Advisor
Author

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