I downloaded Trial but no go!

[Adam Woodman]

Hey I downloaded the trail version of EZdrummer 2 for my Mac. It installed fine but when I open the app it brings me immediately to a register/authorize prompt. I cannot access the software to give it a try.

Topic

[Scott]

The screenshot is asking for your Toontrack account info. Have you created a Toontrack account?

Scott Sibley - Toontrack
Technical Advisor

[Adam Woodman]

Yes, I created an account prior to downloading the demo. When I put in my account info and and clicked log in and continue it asks for a serial number and says there is no products associated with my account. I tried uninstalling and re-downloading and and installing and making sure there were no “leftovers from the previous install and I get the same thing….So, I gave up.

[Scott]

Strange. The demo shouldn’t ask for a serial number.

Open the folder /Library/Audio/Plug-Ins/VST. Does it contain both EZdrummerDemo.vst and EZdrummer.vst? If you delete EZdrummer.vst from there and then start the standalone (EZdrummer.app), the demo should load.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: diggerpull

[Adam Woodman]

That was exactly the prob! Thanks guys! After 20mins of fiddling around with the software I will most definitely be picking this up!!!!

[Jchristie211]

Hi, How do I get the Serial number for the free trial? I have created an account and have downloaded everything needed, show last step register the free trials

• This post was modified 9 months, 4 weeks ago by Jchristie211.

[Elton Tromp]

Hi all,

I’ve downloaded and installed the trial yesterday (November 19, 2024), but went to sleep as it was too late.

Today I’ve open it, I’ve clicked “activate trial”, entered my log-in details, I see now “the trial has expired”. How is this a 10-day trial”?

Could you please help me out. I want to try the bandmate feature to see if it fits my type of music that I make, before black friday to see if I’ll buy this.

Regards,

Elton

 

[Mathew Kenworthy]

I have the same issue.  Windows 11, using Reaper.  Registered Toontrack account today, installed Product Manager and then downloaded and installed Ezmix, EZdrummer and core packs for both. Tried to launch VST in Reaper and get an error message stating “EZdrummer is not authorised on this computer” “The trial has expired”. Email and password when signing in is correct as using a password manager.

Have sent support an email

[Mathew Kenworthy]

Support got back to me and did something their end which fixed the issue for me next time I opened Ezdrumner

 

[Elton Tromp]

Hi,

update: don’t know what happened, but today I gave it a go again, and voila, the trial got activated. Now I can try out EZ drummer and EZ keys. I downloaded the EZ bass and EZ mix too to test, but I don’t think there are enough hours in a day for me to finish trying them out.

Thanks.

[Author]

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