How to update EZDrummer to 1.4?

[basshole1979]

Hi. Just bought the Rock Solid EZX, it’s telling me I need update my Toontrack software to the latest version to use it. I see that I have version 1.3.1 or something, and Rock Solid requires 1.4. Cannot figure out how to update. Thanks.

Topic

[Scott]

Download, unzip, and install the 1.4.0 update from your Toontrack account.

Scott Sibley - Toontrack
Technical Advisor

[basshole1979]

Thanks. . .not sure how to get to that window. Under my account there’s “my products”, “register product”, “my info” and “log out”, nothing about downloads/authoraztions/updates. Until today I didn’t have any registered products (yes EZdrummer was purchased legitimately). Found the old email where I got my EZD info (computer code, authorization code), but I get “invalid serial number” when I paste it in there.

[John]

Hi,

you need to browse to:
https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
and click ‘Contact Support’.
Please provide your EZdrummer serial and ask to merge your old and new accounts, so you may have access to all products and updates.

John Rammelt - Toontrack
Technical Advisor

[basshole1979]

Ok, thanks. Will do.

[Axemaster7]

I am having trouble finding the updates for EZ Drummer 1 , Would it be possible for someone to post a link to the EZ Drummer 1 / Mac updates? Thank You, Ken

[John]

Hi,

please download the Toontrack Product Manager and find your products there. The PM helps with downloading and installing.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Axemaster7]

YES I AM STILL USING EZ DRUMMER 1, IT SHOULD TELL YOU THAT THE PRODUCT STANDS THE TEST OF TIME!!!

BUT, I HAD TO GO FROM WIN TO MAC (X EL CAPITAN) AND I TOO NEED THE UPDATES BUT I AM NOT SEEING THEM. SO ONE MORE TIME, COULD SOMEONE EITHER SEND ME THE LINK, OR TELL ME WHERE TO FIND IT…THAT WOULD BE GREAT!

[John]

Hi,

there are no download links to post and if there were, they would not be posted in a public forum.

Please go to https://www.toontrack.com/my-products/ and download the Product Manager.
If you insist on not using the Product Manager, you click ‘Show Details’ for the EZdrummer product on the ‘My Products’ page and the available Downloads should be visible.

I hope this helps.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Niklas L]

Hi

I have an old ezdrummer 1.3.2 that I want to upgrade to 1.4 so I can buy and istall expansions.

I dont had an account before,  not what I can remember.

How do I do?

Niklas

[John]

Hi Niklas,

please contact Toontrack Support directly, providing your serial number:

https://www.toontrack.com/faq/how-do-i-contact-support/

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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