how can i get a refun

[rigscdo]

Hello, I purchased ezdrummer 2 just the day before and unfortunately realized it was not suitable for me
How do I get a refund?

Topic

[Scott]

You can contact Toontrack directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[ant.jm]

For the record, I contacted support about this and if anyone else wants to know the answer to this question: Toontrack chooses not to refund anything you’ve downloaded.

Doesn’t matter if you bought the wrong product by accident, doesn’t matter if it’s not suitable for your project, doesn’t matter if it doesn’t work on your system.

If you’ve downloaded it, they choose not to refund you for any reason.

[Author]

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