My question is this:
Last night I attempted to purchase EZ Drummer 2 and a MIDI pack but my card was declined thanks to my banks card protection service. I resolved the issue this morning (Feb 11) but is shows that a withdrawal in the amount of the purchase was made yesterday. This i don’t mind, but i don’t have my product!
I had yet to make an account with Toontrack until today, so where do I go to verify that this was purchased and if it is verified, how to get the download links? Thanks for your help in advance.
Hi please contact Toontrack directly by following this link:
https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
Click the ‘Contact Support’ button and fill in the details.
John Rammelt - Toontrack
Technical Advisor
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