free up slots

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Viewing 12 replies - 1 through 12 (of 12 total)
  • John
    Moderator

    Hi,

    from what I can see in your logs, you have authorized 3 different computers over a period of 5 days the last week and now you need more?
    The Auth system is not meant to work that way, so I think you need to contact Support directly.
    http://www.toontrack.com/faq/how-do-i-remove-an-authorization-from-my-toontrack-com-account/
    click ‘Contact Support’

    John Rammelt - Toontrack
    Technical Advisor

    Antonio Martins
    Participant

    Hello almost 8 years later! I need to free up one slot named ” Mac estudio”, got a new computer, thank you, best regards

    Scott
    Moderator

    Hello almost 8 years later! I need to free up one slot named ” Mac estudio”, got a new computer, thank you, best regards

    You should be able to remove an old authorization from the Toontrack Product Manager. If not, please let me know what specific  product you need authorization removed for.

    Scott Sibley - Toontrack
    Technical Advisor

    1

    Thanked by: Antonio Martins
    Joe Licitra
    Participant

    I want to use toontracks on second computer      garageband

    Joe Licitra
    Participant

    toontracks says free up slots.

    Scott
    Moderator

    toontracks says free up slots.

    For which product? If you have 2 active authorizations at the same time and want another, you’ll need to remove one of the active ones to authorize a new computer. You can only have 2 active at one time.

    You can do this from the Toontrack Product Manager.

    Scott Sibley - Toontrack
    Technical Advisor

    Joe Licitra
    Participant

    Hi, thanks for the response.  Superior drummer. I’m looking on product manager, but don’t see a way to do it, please advise

    What is a slot?

    • This post was modified 1 year, 5 months ago by Joe Licitra.
    Scott
    Moderator

    Hi, thanks for the response.  Superior drummer. I’m looking on product manager, but don’t see a way to do it, please advise

    What is a slot?

    • This post was modified 1 year, 5 months ago by Joe Licitra.

    Please see the Product Manager walk-through video. Check the 5:41 mark for using the authorization tab and how to remove active authorizations.

    Scott Sibley - Toontrack
    Technical Advisor

    Antonio Martins
    Participant

    Already solved, thank you

    Joe Licitra
    Participant

    Great, got it…….. thanks for the help….the video is a keeper

    BSalt
    Participant

    I cannot find anywhere to free up slots.  Please help!

    Scott
    Moderator

    I cannot find anywhere to free up slots.  Please help!

    You can see your currently active product authorizations from the Authorization tab for each product in your Toontrack Product Manager. You can then remove an active authorization and authorize a new computer from there

    Scott Sibley - Toontrack
    Technical Advisor

Viewing 12 replies - 1 through 12 (of 12 total)

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