EZMIX 2 Demo does not show in my PT Inserts

[Rick Trone]

I installed the EZMIX 2 Demo on my Windows 7 64bit PC and after the install I opened Pro Tools 9 but only my EZ Drummer (registered) is showing in my inserts. It looks like EZMIX 2 was only installed to the VSTplugin folder and not to the Pro Tools plugin folder. Did I miss something in the install process? Thanks for any input.

Topic

[Scott]

Are you looking for it under ‘Effects’?

Scott Sibley - Toontrack
Technical Advisor

[Rick Trone]

Thanks for the reply.

Effects? By that do you mean inserts/plugins? If so I can’t find it in there. The EZDrummer plugin is under instruments in the insert drop down but EZMix 2 is nowhere to be found. Am I looking in the right place? I can’t find any EZMix files in my DAE/Plug-ins folder either.
When I launch the EZMix 2 program in windows it shows the file path to the VST3 folder and not to the Pro Tools plugin folder.

Thanks again for the help.

[Scott]

Did you run the 32-bit installer? Protools is a 32-bit host and the RTAS version of the EZmix demo will only install with the 32-bit installer.

Scott Sibley - Toontrack
Technical Advisor

[Rick Trone]

I deleted the 64bit program and installed the 32bit one and now when I launch PT I get this error: Pro Tools could not load the following plug-ins either because no valid authorization could be found, the iLok key was not connected or the plug-in was damaged: EZmixDemo.dpm

I then removed EZmix2 through control panel and deleted any lingering files and emptied my recycle bin and rebooted my PC. I then downloaded a fresh copy of the demo and re-installed EZmix2 and I still get the above error message when I start Pro Tools.

My iLok should be fine because PT wouldn’t work without it and also my EZdrummer is still working.

[Rick Trone]

I would really like to get this resolved so I can possibly purchase this product. Any other advice or suggestions?

[Rick Trone]

Nothing but the sound of crickets

[John]

Hi,
have you tried trashing the Pro Tools Prefs? Especially the installed plugins?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Rick Trone]

Why would I need to get rid of installed plugins to make a 3rd party plugin work?

[Scott]

About trashing preferences in PT:
http://www.sweetwater.com/insync/trashing-pro-tools-prefs/

Scott Sibley - Toontrack
Technical Advisor

[Rick Trone]

Thanks John and and Scott for your replies and help. I went through trashing the prefs and database and after I rebooted I didn’t get any errors. I also couldn’t find EZmix2 in the inserts/plugins. I looked inside the /DAE/Plug-Ins folder and only the EZmixDemo.dll was there. I re-installed EXmix2 Demo and it put all 3 files back in the Pro Tools plugin folder but now I get the error message that I started this post with. So in other words nothing has changed. My registered EZdrummer continues to work flawlessly. Anything else we could try?

[John]

Hi,

do you have .dll files in your DAE/Plug-Ins folder? This is not right, normally there should only be .dpm files there.
Or did you mean that you have more than one ‘EZmix…’ file in there?

John Rammelt - Toontrack
Technical Advisor

[Rick Trone]

Yes. There are three files in the DAE/Plug-Ins folder. EZmixDemo.dll EZmixDemo.dpm and EZmixDemo.dpm.rsr
EZ drummer has these three files installed in the Plug-Ins folder as well.

[John]

Well, .dll files should NOT be there, that folder is solely for RTAS plugins, so please remove them and restart Pro Tools.

John Rammelt - Toontrack
Technical Advisor

[Rick Trone]

I removed both and restarted Pro Tools and it made no difference. Still get the original error.

[Rick Trone]

Also by removing the EZmixDemo.dll file from the /Plug-Ins folder the EZmix standalone program no longer works. It needs that .dll to execute the EZmix.exe program.

[Author]

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