EZkeys Mellotoon Demo DMG file corrupt.

[Ames Alch]

Hi.
I just downloaded the EZkeys Mellotoon Demo (Mac) only to find that the DMG file is corrupt. I downloaded it three times and all three would not mount. I’d love to try this great product out, but I can’t. Can you please look into this and possibly post a new DMG file?

Thanks very much!

Topic

[Knut Solvang]

Having the same problem.

[ryanlangford]

yes i have the same problem and i really want this new product please fix the file… i love your products!!!

[ryanlangford]

well i just recieved an email from toontrack saying that it is not their problem for the file being corrupted as they are not affliated in any way for the demo download. that is disappointing to hear, and i used firefox and a download manager three times and it still said the file is corrupted. Well, i hope someone is listening or reading this because it really needs to be addressed. I eventually will by this new product but i would like to try it on the demo mode until i can afford to purchase it.

[Ames Alch]

@ryanlangford said:

well i just recieved an email from toontrack saying that it is not their problem for the file being corrupted as they are not affliated in any way for the demo download. that is disappointing to hear, and i used firefox and a download manager three times and it still said the file is corrupted. Well, i hope someone is listening or reading this because it really needs to be addressed. I eventually will by this new product but i would like to try it on the demo mode until i can afford to purchase it.

What? How can they say they are in no way affiliated with the download? That’s ridiculous. It’s THEIR PRODUCT!!!

TT, FIX THIS! As someone who has spent over $1000 in the last there months on your software, I think I’ve earned the right to demand that YOU take the initiative to solve this issue.

Unbelievable.

[Damian Blunt]

Please bear with us. This will be fixed as soon as possible.

Damian Blunt - Toontrack
Quality Assurance
Betatesting

[Ames Alch]

@Damian Blunt said:

Please bear with us. This will be fixed as soon as possible.

Thank you! Sorry to get so worked up over this, but when I read that the word was supposedly a no-go I over-reacted. Just knowing that you are on it is great to know. It’s much appreciated!

Thanks again.

[Daniel Dermes]

Hi guys, the corrupt demo file has now been replaced. We’re sorry for the inconvenience.

Please download the new file and have a test-run of the brand new EZkeys Mellotoon.

Daniel Dermes - Web Development Manager
Toontrack

[Ames Alch]

Thank you very much!

Once again, I apologize for my over-reaction. Kudos to TT for getting this done so fast.

[Author]

Replies