Hi Toontrack,
thank you for reading this issue: I’d like to pre-order the named title. For the price given to EZKeys 1 owners (79 EUR incl. VAT). Regularly, those stuff in your shop works very well. But not on EZKeys 2, because different browsers tell me the same wrong thing: 15 bucks more expensive between cart and paypal payment.
I am interested in a solution for a pre-order with less fee for PayPal. 🙂 Would you be so kind and fix this? Thank you.
Best regards
Sascha
Hi,
We have heard from a few users who experienced the same problem but after they canceled the purchase and tried again, the price was right.
Please try to purchase again and if the problem persists, contact Toontrack directly via the Support Portal. Click the Contact Support button at the bottom of the FAQ.
My issue is not covered in this FAQ, what next?
Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack
Hi, and thank you for your answer, that doesn’t help: I tried it already more than once (6 or 7 times) with four different browsers to avoid cache, stupidity (mine or browser) or price changes “at once” while in the shop. There are only two possibilities – your “proceed” button sends wrong values or PayPal calculates sth. different. I am going to tell you: It’s VAT … exactly 19 % what is already in the price as mentioned in the shop/cart. 🙂 So, this is the problem … and I can’t do anything about it. 😉
Hi, and thank you for your answer, that doesn’t help: I tried it already more than once (6 or 7 times) with four different browsers to avoid cache, stupidity (mine or browser) or price changes “at once” while in the shop. There are only two possibilities – your “proceed” button sends wrong values or PayPal calculates sth. different. I am going to tell you: It’s VAT … exactly 19 % what is already in the price as mentioned in the shop/cart. 🙂 So, this is the problem … and I can’t do anything about it. 😉
Please contact Toontrack Support directly using the link posted above, the total should be €79.
Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack
Ok, submitted form with infos … BUT: The whole shop is bugged with “incl. VAT” – had tried to buy an EZmix Extension a few minutes ago and it has the same problem with VAT. So, be warned about this fact.
Please log in to read and reply to this topic.
No products in the cart.
Get all the latest on new releases,
updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.