Ezdrummer tells me to locate sounds, but i have had no luck… please help

[Klatham]

When i try to install the updater it tells me “The location where EZdrummer normally stores its sounds is invalid. This update cannot proceed without a working EZdrummer 2 installation.” I’ve also read that my library seems damaged. I have already registered the plugin and I’m afraid if I uninstall ezdrummer then it’ll take away one of my registration credits. I think i goofed up

Topic

[John]

Hi,

if the computer is Authorized, it is Authorized. Re-installing the Full product will not change that.

John Rammelt - Toontrack
Technical Advisor

[Klatham]

I uninstalled and reinstalled the ezdrummer. when i got back to the plug in it says to authorize and that there has already been one other authorization. will this mean i have wasted one of my authorizations ???

[John]

Just uninstalling and re-installing does not require a new Authorization, since the Computer ID does not change by that fact alone.
Looking at your account, you do not seem to have used another Auth, so I presume you just clicked Authorize and had the same Computer ID.
Anyways, you will not waste Authorizations, we’re here to help.

John Rammelt - Toontrack
Technical Advisor

[Adam Olson]

I am not sure I completely follow this, I have been using 2.0.2 for months now (maybe even a year) and just thought to do a check for update and there was one. I downloaded it and get this same dialog. It is authorized on my computer and use it often.

I have 3.5 gigs of files in /Library/Application Support/EZDrummer/

https://www.toontrack.com/faq/how-do-i-move-the-sounds-for-ezdrummer-2/

How do I proceed to update?

[John]

Can you please try by downloading a fresh copy of the Full 2.0.2 installer, run that and then apply the 2.1.1 update?

John Rammelt - Toontrack
Technical Advisor

[Adam Olson]

Thanks that did the trick!

[Author]

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